QBANK's North Quay branch continues to serve our members as usual, with additional hygiene measures implemented. You can also access your account from home 24/7 using phone banking, the QBANK App and internet banking for day-to-day banking transactions, such as checking a balance, transferring funds between accounts, paying bills and managing your cards. If you need to make a withdrawal, members are able to access a large network of fee free ATMs.
We have extended our contact hours - to speak with our friendly Member Service team please call 13 77 28 Monday - Friday between 7.00am and 7.00pm.
We are actively monitoring the situation and will continue to take guidance from public health authorities including Queensland Health and the Australian Government Department of Health.
We are open and continue to serve you. In the interest of staff and community health, if you are feeling unwell or have any flu like symptoms please reconsider banking in person.
Last week, the Reserve Bank of Australia further lowered the Official Cash Rate to 0.25 percent, In response to this, QBANK have made additional changes.
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-nocv-health-alert https://www.health.gov.au