QBANK Commences SMS OTP Update

In order to increase protection of your accounts and personal details, QBANK will soon be introducing a compulsory two-step verification process for electronic banking services. This two-step verification process is commonly referred to as “SMS One Time Password”.

The two step verification process helps to safeguard your account(s) and personal details by:

  • Allowing you to confirm/validate a first time payment to a new payee
  • Providing an additional layer of protection against fraudulent transactions
  • Providing an additional layer of protection against unauthorised changes to your account and personal details

Using SMS One Time Passwords is an easy and convenient additional security feature to authorise activity on your account(s).

Important Information:

Members will be communicated with prior to this change taking effect and for those wishing to register sooner, you can do so through Internet Banking or by calling our Member Service Team on 13 77 28.

Posted in

News

More articles

Meet Kelly Smith - CFO

To provide a further understanding of their roles, and an insight into the person behind the responsibilities and what they entail, QBANK presents the first in a series of interviews with members of our leadership team.

Read article

Refinancing your home loan

One way or another, most people have been affected by the current economic climate. During this time there are many options available to you to help alleviate some of that added stress, which could include refinancing your home loan.

Read article

Taking Responsibility

Financial services globally are making a firm commitment to adopting and practising Corporate Social Responsibility (CSR), an initiative strongly endorsed by QBANK. 

Read article