Please be advised that Telstra are currently experiencing network congestion. Due to this, some members may have difficulties contacting our 13 77 28 number.
Multi-Currency Cash Passport Card.
If you are planning a trip overseas, a Multi-currency Cash Passport Card is a quick and secure way to access and manage your funds. Enjoy the convenience of a Multi-currency Cash Passport Card to pay directly for goods and services, online shopping or withdraw local currency from ATMs.
Forget the bother of having to find a bank or currency exchange in a foreign country - with a Multi-currency card you can access your money anywhere MasterCard is accepted.
QBANK Update 24th March, 2020:
Given current travel restrictions in relation to COVID-19, we are currently unable to offer Cash Passports or load existing Passports in branch. All existing Cash Passport holders are still able to maintain their account through the Cash Passport website to check balances and reload funds as required.
We apologise for any inconvenience this may cause.
Download the PDS
With a Multi-currency Cash Passport Card, you not only benefit from convenient access to funds overseas, you will enjoy the peace of mind from a range of card security features.
A Multi-currency Cash Passport Card is chip and PIN protected for security and acceptance worldwide. This card is not linked to your personal bank account so if it is misused your savings are protected.
As a backup, when you purchase your Multi-currency Cash Passport Card you can request a second card for a small fee, to have on hand should your primary card be lost or stolen. You can also take advantage of free card replacement anywhere in the world and 'emergency' cash~.
When travelling overseas, Multi-currency Cash Passport Card assistance and support is only a phone call away. Cash Passport 24/7 Global Emergency Assistance service provides a variety of information including:
Speak to a friendly Member Services Consultant.
8:45am to 4:30pm Mon-Fri
Make an enquiry and we'll get back to you.
We'll call when you're ready.
<Pay no foreign transaction fees on purchases when travelling, when you load your Cash Passport with one of 10 international currencies supported by the product, and transact in that same currency.
+Before you make a decision to acquire the card, please check for the latest currencies supported.
Mastercard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Multi-currency Cash Passport™ (“Cash Passport”) and Cash Passport™ Platinum Mastercard® (“Cash Passport Platinum”) in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240984). You should consider the Product Disclosure Statement for the relevant Cash Passport facility available at www.cashpassport.com.au before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.
Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
^The prevailing exchange rate is locked in for the initial load value only. Subsequent card reloads will be processed at the then prevailing exchange rate on the day of the reload transaction, and will be locked in at that rate.
~Emergency cash replacement (up to the amount available on your card), anywhere in the world, normally within 20 minutes, noting that in some remote locations this could take up to 24 hours.
Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Multi-currency Cash Passport Card in conjunction with the QBANK. You should consider the Product Disclosure Statement for the relevant Multi-currency Cash Passport Card before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.