Please be advised that Internet, Mobile, Telephone and QBANK App banking will be unavailable for up 2 hours for scheduled maintenance on Sunday 26 May from 10:30PM.
Control your account and receive SMS alerts through your phone.
Receive customised SMS and email* alerts and make enquiries using your mobile phone.
Set up alerts via your internet banking. To register for internet banking call us on 13 77 28. Alerts can be set up to notify you via SMS or email*:
With this service you can complete SMS enquiries on your accounts 24/7, including the following:
In order to use the SMS query service, you must first register via internet banking. Specify at least one mobile phone number to be used, as well as the accounts you wish to access.
Please note that one of your accounts must be defined as a default account. To register follow the steps below:
Then click on Save. Note you can also change or delete your SMS query options from this same screen at anytime.
Once registered you are able to access balance, interest and transaction information on nominated accounts. To do this send an SMS request to 0488 749 572 to request one of the following options:
*Please note: information contained within email alerts is not encrypted, so if someone else has access to your emails they may be able to view this information.
Speak to a friendly Member Services Consultant to setup internet banking.
8:45am to 4:30pm Mon-Fri
Make an enquiry and we'll get back to you.
We'll call when you're ready.