Scheduled Maintenance Notice

Please be aware that our website and app will be undergoing scheduled maintenance on Wednesday 4 December 2024 at 8:00 PM Brisbane time. The downtime is expected to last approximately 30 minutes. We apologise for any inconvenience this may cause and appreciate your patience.

  • BSB 704-052
Login
  • BSB 704-052

Travel Insurance - CGU Insurance

Need travel insurance for your next trip? Cover-More Travel Insurance offers a range of insurance options. In partnering with CGU Insurance, we can help you access Cover-More Travel Insurance.

Choose your cover

Choose your cover

  • /media/4340/international-cover.png
    International Cover

    International Travel Insurance plans help to protect your trip abroad and can provide cover for overseas emergency medical expenses, missed flight connections or travel delays, lost or stolen luggage, and so much more.

  • /media/4338/domestic-cover.png
    Domestic Cover

    Need a little extra protection for your Australian holiday? Domestic Travel Insurance plans give Australian residents cover for expenses such as lost or damaged luggage and personal effects, cancellation costs, rental car insurance excess and more.

  • /media/4341/single-or-multi-trip-options.png
    Single or multi-trip options

    Cover-More offer a range of plans to choose from, depending on your travel needs. Annual multi-trip plans give you the flexibility to travel without the need to purchase a new policy for every trip.

Going overseas?

Travel more and worry less, knowing your travel insurance is sorted if things go wrong while you're away.
Cover-More’s International Travel Insurance plans give you a choice of cover options which can provide cover for overseas emergency medical expenses, personal liability, luggage and travel documents, cancellation costs and more.

We can help arrange Domestic Travel Insurance for your trip, through Cover-More Travel Insurance.

Cover-More offer Domestic Comprehensive and Domestic Cancellation plans, if you’re an Australian resident travelling within Australia. Domestic travel insurance can help if something unexpected happens and you need to rearrange or cancel your trip (like if you get sick while you're away).

When you choose Domestic Comprehensive cover, your policy will include cover for:

  • Luggage and travel documents
  • Rental car insurance excess
  • Travel delays
  • Additional travel and accommodation expenses.

This cover has limits, sub-limits and exclusions, so read the Product Disclosure Statement (PDS) for full details of what’s covered. 

Cover-More offer a range of plans to suit different travel needs and budgets. Annual Multi-Trip plans give you the flexibility to travel without the need to purchase a new policy for every trip. Whether you are planning just one trip this year or several, Cover-More have a range of travel insurance plans to choose from. Cover-More’s International Comprehensive Plan and Domestic Comprehensive Plan are both available as a Single Trip or Annual Multi-Trip policy.

Travel Insurance Plan options

Annual multi-trip

Annual multi-trip plans give you the flexibility to travel without the need to purchase a new policy for every trip.

  • Gives you year round cover to destinations that are over 250 km from your home.
  • Gives you year round cover to destinations that are less than 250km from home, if your trip includes at least one night of paid accommodation (like in a hotel or Airbnb).
  • The option to select your preferred trip duration and the flexibility to take an unlimited number of trips within your annual policy period. You can choose 30, 45 or 60 days on the International Comprehensive Plan, or 15 or 30 days on the Domestic Comprehensive Plan.

Single trip  

A Single Trip policy gives you insurance cover for one journey. If you don’t need cover for multiple trips in a year, consider if a Single Trip policy suits your travel needs.

COVID-19 Cover

 

If you are diagnosed with COVID-19 whilst travelling, we have benefits available on our domestic and international policies including cover for overseas medical costs.

 

Common scenarios for COVID-19 cover will be automatically included when taking out travel insurance with Cover-More. The level of benefits included will depend on the coverage and the type of policy you decide to purchase. 

COVID-19 benefits may include:

  • COVID-19 cover for overseas medical costs1
  • COVID-19 cover for cancellation and amendments2
  • Cover for additional COVID-19 expenses3
IMPORTANT DOCUMENTS

We're here when you need us

We're here when you need us

If you need urgent help, you can call Cover-More 24/7

From Australia

1300 889 137

Depending on your needs, Cover-More can help if:

  • You need to find a medical facility and/or a doctor who speaks English
  • You need to pay medical bills (if your claim is approved)
  • You’ve lost your passports, travel documents or credit cards
  • You need legal help or help getting home

Calling from overseas

Cover-More also have numbers you can call from outside Australia. If you're in:

  • New Zealand, call 0800 600 702
  • The United Kingdom, call 0800 001 5068
  • USA 833 462 8181
  • Canada 1833 511 9289
  • Any other country, call (02) 8907 5221

When you call, have your Cover-More Travel Insurance policy number handy and a phone number Cover-More can call you back on.

Claim online now through Cover-More’s easy, 5-step process:

1.Describe the incident

2.Enter your expenses or losses

3.Upload any supporting documents

4.Provide your bank details

5.Review and finalise your claim

You can save and return to an incomplete claim for up to 28 days.   

Once you've lodged your claim, Cover-More will update you on how it's progressing within 10 working days.

Follow up an existing claim.

Log in

Cover-More understand that as a result of your incident, you might already be out of pocket. That's why Cover-More try to process claims as quickly as possible.

You'll hear from Cover-More within 10 working days from the time they receive your claim.

To check your claim's progress, log into Cover-More’s online claims centre or contact them for more details.

CGU Travel Insurance is issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507) (ZAIL). Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) acts under a binder authority from ZAIL. Cover-More will administer the policies and arrange for the issue of insurance on behalf of ZAIL. Cover-More has authorised Insurance Australia Limited (ABN 11 000 016 722; AFSL 227681) trading as CGU Insurance to distribute the product.  QPCU Limited trading as QBANK ABN 79 087 651 036, AFSL No. 241413 distributes the product under a contract with CGU.

Any advice is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase CGU Travel Insurance, you should consider your personal circumstances, the Combined Financial Services Guide (FSG) and Product Disclosure Statement (PDS) and Target Market Determination available at policy.poweredbycovermore.com. If you decide to purchase CGU Travel Insurance from CGU, they receive a commission. For more information please refer to the Combined FSG/PDS.

1 Medical cover will not exceed 12 months from onset. Medical evacuation cover subject to claim approval. 
2 Conditions and limits apply to COVID-19 cancellation cover. Cancellation cover applies to the International and Domestic Comprehensive policies. See the Combined FSG/PDS for more information.
3 Cover is for reasonable Additional accommodation expenses (room rate only) and Additional transport expenses. Conditions apply to COVID-19 additional expense cover. See the Combined FSG/PDS for more information.

Footnotes:

Membership
 Accounts
Home Loans

 

More Products
About Us
Contact Us

Disclaimer Privacy Financial Services Guide General Information Terms & Conditions Contact Us

Copyright © 2024 QPCU Limited T/A QBANK ABN 79 087 651 036 – AFSL / Australian Credit Licence 241413 – BSB 704-052

 

 

We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past, present, and emerging. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which QBANK operates and where our team members reside.