Contact us

Speak to a member consultant

Phone 13 77 28
8:45am – 4:30pm
Monday to Friday

International callers

Phone +61 7 3008 4444

Fax Savings +61 7 3236 2194

Fax Loans +61 7 3008 4545
(new applications)

+61 7 3211 3683
(existing borrowers)

Postal address

PO Box 13003, George Street QLD 4003

Branch locations

Brisbane – Headquarters
Level 1, 231 North Quay, Brisbane
Opening hours: 8:45am – 4:30pm, Mon – Fri

Kedron – Emergency Services Complex
Cnr Kedron Park Rd and Park Rd, Kedron
Access limited to Emergency Services staff
Opening hours: 10am – 2pm, Mon – Fri.

Oxley – QPS Academy
Rudd St, Oxley.
Access limited to QPS staff and recruits
Opening hours: 10am – 2pm, Mon – Fri

Assistance

Lost your card?
Dispute resolution
Financial hardship