Please be advised that Telstra are currently experiencing network congestion. Due to this, some members may have difficulties contacting our 13 77 28 number.
At QBANK, we always maintain close contact with our members and provide all possible assistance in cases of financial hardship for mortgages and other loan types.
QBANK's lending practices reflect a responsible approach to providing finance for our members. While this normally ensures that our members’ financial commitments can be met without undue stress, we understand that circumstances can change.
Any member who is experiencing genuine financial hardship whether it be unemployment, illness or other financial hardship (including the results of flood devastation) and are unable to meet loan repayments, please contact us on 13 77 28 to discuss your situation.