Say Hello to Your
Partner in Banking

We are a Queensland bank dedicated to police, emergency services, government employees and their families.

IMPORTANT: If you have received a renewal notice, your card is already active. This is ready for your use. 


Set Your Card PIN

QBANK App:

Select Card Management from the home menu and then Set Card PIN.

Internet Banking:

Select Accounts from the top menu, select Card PIN Change and then set your card’s PIN. 

Note: you must be registered for internet banking to set your PIN

Activate Your Visa Debit Card

QBANK App:

Select Card Management from the home menu and then Activate Card.

Internet Banking:

Select Accounts from the top menu and then Card Activation.


Important things to remember to protect your card and account

  • QBANK will never ask you for your PIN.
  • Never write the PIN on your card.
  • Never write the PIN on anything which is kept near your card.
  • Immediately report loss, theft or unauthorised use.
  • Never lend your card to anybody.
  • Use care to prevent anyone seeing the PIN being entered on a device.
  • Use secure websites when making online purchases. Visit ACCC Scamwatch for more information.

 

 

If you believe your card is lost or has been stolen find out more information here

 

Report to our team if your card details or PIN have been compromised. Contact 13 77 28 between 8:45am and 4:30pm (EST) Mon-Fri

 

Stay up to date with the latest scams and
frauds here